Adobe Acrobat Reader

In order for the Instanet Forms web service to work properly it is vital that you have Adobe Acrobat Reader 5.0 or higher installed. It is also highly recommended that you remove any previous versions of Adobe Acrobat Reader before installing 5.0 or higher.

To verify only Adobe Acrobat Reader 5.0 or higher is installed follow the steps below.

Step 1. Click on your ‘Start’ menu -> ‘Settings’ -> ‘Control Panel’ and double click on the ‘Add or Remove Programs’ icon.

Step 2. A list of installed programs will appear on your screen in alphabetical order. Installed versions of Adobe Acrobat reader should appear at or near the top of the list. Verify that only Adobe Acrobat Reader 5.0 or higher is installed.

Step 3. If this is not the case, remove any and all versions of Adobe Acrobat Reader installed. This can be done by selecting the version of Adobe Acrobat Reader and clicking on the ‘Remove’ button.

Step 4. Once all versions of Adobe Acrobat Reader have been removed, restart the computer. When the computer has loaded back up you can download the latest version of Adobe Acrobat Reader from http://www.adobe.com/products/acrobat/readstep2.html